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Transform your Gmail into a multi-channel helpdesk
Hiver enhances team collaboration and business communication across email, live chat, knowledge base, and voice messaging.
GET STARTED NOW1500+ companies worldwide use Hiver for
Customer Service
Finance Operations
People Operations
ITSM
Drive your team's efficiency by 80% with Hiver
No training required, very easy setup. Easy setup, no training required.
Bring all communication channels, inside Gmail
Manage email, live chat, and voice channel support from Gmail's left panel.
Build internal and external knowledge bases to drive self-service and deflect queries.
Work together as a team.
Collaborate on business queries with anyone across your organization.
Simply @mention your colleague and write them a note, which sits right next to the email thread.
Focus on what matters. Leave the rest to us.
Automate repetitive tasks with conditional rules. Help your team save time and effort.
For instance, all queries on product bugs can be auto-assigned to a technical expert.
Track. Analyze. Improve.
Improve team performance by analyzing in-depth reports and key metrics.
Identify bottlenecks in processes that need fixing. Spot high performers and ones who need coaching.
Bring all your work into Gmail.
Integrate with popular tools such as Slack, WhatsApp, Aircall, Asana, Salesforce, and more.
Turn Gmail into one holistic platform to manage tasks, projects, and multiple customer support channels.
One powerful platform.
For everyone.
Hiver for Customer Service
Manage email support, live chat, knowledge base, phone, and whatsapp support - right from Gmail.
Hiver for Finance Operations
Collaborate on invoices, cash collection requests, bookkeeping queries, and more, to ensure company operations run smoothly.
Hiver for People Operations
Be there for your employees at all times. Provide accurate responses to queries related to payroll, company policies, benefits, and more.
Hiver for ITSM
Stay on top of technical issues your employees face. Assign tickets based on expertise and deliver faster resolutions.
8000+ Teams on Google
Workspace love Hiver.
"
With Hiver, I have much better visibility into the resolution path of issues. And we've stopped missing emails!
Nathan Strang
Ocean Freight Operations Manager, Flexport
"
Using a separate help desk wasn't appealing. We've always focused on responding to queries quickly and accurately, and with Hiver, we've gotten better.
People Operations Project Manager at Clutter
Brennan Hicks
"
Hiver is a very friendly tool. As it sits inside Gmail, it doesn’t give you an alien feel and does away with the complexities of a ticketing system.
Christian Sibayan
Manager - Field Operations and Systems, Oxford Business Group
Partnerway connects your business with
cutting-edge software solutions:
Consult
Consultations answering key questions: What SaaS do you need? How to implement it in your business? What discount can you get?
Sell
By eliminating bureaucratic red tape, we help you easily pay for services on your terms.
Implement
We’ll help you easily switch providers and implement upgrades in your business
Support
We stay in touch with you for years and help in solving any software-related issoes.
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Let's digital your business now.
Partnerway mission is to make our customers business to grow faster by the choice of right products and process automation.
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