1500+ companies worldwide use Hiver for
No training required, very easy setup. Easy setup, no training required.
Manage email, live chat, and voice channel support from Gmail's left panel.
Build internal and external knowledge bases to drive self-service and deflect queries.
Collaborate on business queries with anyone across your organization.
Simply @mention your colleague and write them a note, which sits right next to the email thread.
Automate repetitive tasks with conditional rules. Help your team save time and effort.
For instance, all queries on product bugs can be auto-assigned to a technical expert.
Improve team performance by analyzing in-depth reports and key metrics.
Identify bottlenecks in processes that need fixing. Spot high performers and ones who need coaching.
Integrate with popular tools such as Slack, WhatsApp, Aircall, Asana, Salesforce, and more.
Turn Gmail into one holistic platform to manage tasks, projects, and multiple customer support channels.
Manage email support, live chat, knowledge base, phone, and whatsapp support - right from Gmail.
Collaborate on invoices, cash collection requests, bookkeeping queries, and more, to ensure company operations run smoothly.
Be there for your employees at all times. Provide accurate responses to queries related to payroll, company policies, benefits, and more.
Stay on top of technical issues your employees face. Assign tickets based on expertise and deliver faster resolutions.
With Hiver, I have much better visibility into the resolution path of issues. And we've stopped missing emails!
Ocean Freight Operations Manager, Flexport
Using a separate help desk wasn't appealing. We've always focused on responding to queries quickly and accurately, and with Hiver, we've gotten better.
People Operations Project Manager at Clutter
Hiver is a very friendly tool. As it sits inside Gmail, it doesn’t give you an alien feel and does away with the complexities of a ticketing system.
Manager - Field Operations and Systems, Oxford Business Group
Consultations answering key questions: What SaaS do you need? How to implement it in your business? What discount can you get?
By eliminating bureaucratic red tape, we help you easily pay for services on your terms.
We’ll help you easily switch providers and implement upgrades in your business
We stay in touch with you for years and help in solving any software-related issoes.
Hours saved every month
Efficiency gainsGET STARTED NOW